Benjamin Weldon



Professional Experience


INTOUCH SOLUTIONS, Overland Park, KS                                                                                                                                                                                 March 2019 – June 2020
Systems Engineer
I managed all infrastructure from the firewall back and supported most major business applications. I managed hundreds of client websites and their DNS. I was also an integral part in our two data center migrations and Vsphere platform upgrades.


  • Performed several P to V conversions for our datacenter moves
  • Configured and maintained new policies and rules in firewalls
  • Managed multiple client webites via IIS
  • Performed Vsphere 6.0 to 6.5 upgrade
  • Configured AWS S3 storage buckets
  • Managed Applications and SSO via AAD
  • O365 Management and configuration


CERNER, Kansas City, MO                                                                                                                                                                                                        August 2018 – March 2019

Systems Engineer

I managed the front end server infrastructure for two health care networks. I built out and published new images and software via Citrix, updated and managed over 500 servers, both virtual and physical. I resolved elevated client issues and assisted other teams in their migrations.


  • Managed Citrix servers in a Xenapp 6.5 and 7.15 environment
  • Installed and updated applications in Citrix storefront
  • Managed client capacity recommend changes in infrastructure and future needs.
  • Upgraded Windows servers to 2012 and 2016
  • Managed backend applications on Red Hat Linux
  • Managed active directory for several thousand users.


AFFINITY GAMING, Saint Joseph, MO                                                                                                                                                                                              April 2016 – July 2018

Systems Administrator

I oversaw servers and network equipment at three separate locations in the Midwest. I rolled out three brand new Vblock systems and migrated multiple servers to a clean, organized centrally managed system. I served as the IT project manager for projects and upgrades, and served as a Lean Kaizen leader for Affinity audited and reworked one of their properties department by department.


  • Managed Windows Deployment Server Images
  • Managed large clusters of virtual servers
  • Created and maintained group policies and permissions
  • Upgraded and maintained existing network infrastructure
  • Ensured that gaming system software upgrades met state gaming commission regulations


SYNCREON, Kansas City, MO                                                                                                                                                                                           September 2015 – March 2016

Operational Systems Coordinator

I served as the head of the IT department. I was in charge of budgeting, equipment management and all network infrastructure functionality as well as making sure our plant fit the corporate best practice guidelines. I assessed the assembly floors process and IT needs and designed an automation work cell that best fit their needs.


  • Managed projects and found solutions that meet both functionality and financial requirements
  • Created, maintained, and deployed Images and software via SCCM
  • Managed large scale workcell rollout and mass image deployment projects
  • Installed and configured routers, switches, servers and all end devices
  • Designed unique technological solutions to manufacturing needs
  • Collected bids and hired outside vendors for running cable, electrical and HVAC systems
  • Oversaw IT Project Management on new office building


TRAVELPORT, Kansas City, MO                                                                                                                                                                                                        June 2011 – June 2015

Software Developer /Technical Operations Specialist

My position was a jack of all trades role. It was a hybrid position blending voice communication, network administration, software development and system administration. My responsibilities shifted depending on the needs of the current projects at hand.


  • Supported Windows 2008R2, Hyper V, Redhat Linux, and zLinux and Unix mainframe systems
  • Created automation scripts in java script to expedite and automate tasks
  • Created software using C++, Java, C#, Sabretalk, Assembler,etc
  • Experience Managing and Developing in IBM z/Linux and z/OS mainframe environments
  • Created and modified PBX Configurations
  • Configured Cisco and HP Networking equipment
  • SharePoint  & Active Directory Administration
  • System performance testing and monitoring
  • Thought up and Created Flex Explore API software which was sold to Priceline for several millions

CITY OF LAWRENCE, Lawrence, KS                                                                                                                                                                                      December 2009 – April 2011

Network Technician

I setup and maintained local and remote networks at 65 locations across the city. I did a mixture of new network device installation, layer 1 connectivity issues, active directory system administration and help desk troubleshooting. I was responsible for large scale IT inventory. I came up with the idea to replace 40% of the existing computers with thin clients saving the city roughly $70,000.


  • Setup and maintained a large scale wireless mesh network
  • Custom built windows terminal servers
  • Repaired computers, printers, Setup VPNs
  • Upgraded locations to windows server 2008
  • Installed new networking equipment
  • Setup new user accounts and troubleshot active directory and windows server issues

BEST BUY, Saint Joseph, MO                                                                                                                                                                                                        March 2005 – June 2009

Senior Geek Squad Agent

I was the manager of the computer repair and sales departments. I interacted with customers to explain technical issues in simple, understandable terms. I was responsible for staffing, budgeting, scheduling and training for both departments. I routinely performed standard hardware/software troubleshooting and set up small business networks.


  • Sold, fixed, upgraded, and troubleshot all types of computers and electronic devices
  • Hired and trained new employees

Managed the computer sales and support department



Technical Experience


Technology - Years of Experience


Active Directory Administration  - 8

SharePoint Administration - 3

IBM Mainframe Support, Z/OS, Z/Linux - 3

Vmware - 5

Nimble Storage - 2

Window Server 2008/12 Support - 7

Technical Document Writing - 6

Cisco/Meraki Routers/Switches/WAP - 8

LAN/WAN - 8

Service Center Configuration Manager - 2

Fortinet/Palo Alto/Cisco ASA - 4

Solarwinds NPM - 5

MS SQL / TSQL - 4

DHCP/DNS - 8

Cisco IOS - 5

Azure - 1

AWS - 1

Avaya/Cisco PBX administration - 4
Apple Macintosh/IOS/OSX - 7
Web Development/IIS - 3

Project Management - 4

Agile and Waterfall Development - 5

Citrix - 2

Software Development (C++, Java, C#, Assembler) - 4

Powershell Scripting - 4

Lean Kaizen Methodology - 2


Education & Certification


Missouri Western State University

St. Joseph, MO

Government and Public Affairs / Computer and Electronics Engineering Technology

2004 – 2009


Metropolitan Community College

Kansas City, MO

Computer Information Systems & Network Security

Graduated 2013


CompTIA A+ Certification

Issued October 2010 

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